Any residential property connected to the council sewer main will pay an annual connection charge per tenement (e.g. each separately occupied house, flat, unit etc.).

Any non-residential property connected to the council sewer main will pay an annual connection charge.  This connected charge is based on the size of the largest water meter connected to the property.  The larger the water meter, the higher the charge due to the property’s increased potential to impact our sewer system during peak demand periods.

Any vacant land within 75 metres of the council sewer main and physically able to connect to Council’s sewer main will be levied an annual availability charge.

The management of all OSM systems is council’s responsibility. Properties with an OSM system (e.g. Septic tank, Aerated Wastewater Treatment System, Composting Toilet etc.) will pay an annual charge.

Any property connected to the council water main will pay an annual connection charge per tenement (e.g. each separately occupied house, flat, unit etc.). These connected charges are based on the size of the water meter connected to the property.

Any vacant land within 225 metres via public access road or easement in Council’s favour of the council 100mm or greater water main will be levied an annual availability charge.

Strata units are levied an annual water connection charge per unit. Strata units that do not have individual water meters will be billed for water consumption, which will be forwarded to the owner’s corporation. Those units serviced by a dedicated water meter to each unit will receive an individual water consumption notice in the unit owner’s name.

Council must levy a separate annual charge for domestic waste management services. The cost of these services cannot be financed from ordinary rates, and the charge must be sufficient to recover the reasonable costs of providing the services.

Domestic waste management charges provide for garbage, green waste and recycling services (red, green & yellow), where available.

Trade Waste means all liquid waste other than sewage of a domestic nature.

Grease, solids, chemicals or other contaminants can be present in trade waste. For this reason, trade waste almost always requires pre-treatment before it is discharged into the sewer.

An annual waste management charge has been introduced on all rateable properties. It will fund the operation network of waste transfer stations, including waste disposal.

Phones and live chat: 8.30am-4.30pm Monday to Friday

Cashiering: 8.30am-4pm Monday to Friday

 We acknowledge the Bundjalung, Gumbaynggirr and Yaegl people as the Traditional Owners of the land on which we live and work. We honour the First Nations peoples culture and connection to land, sea and community. We pay our respects to their Elders past, present and emerging.